Now Hiring - Operations & Sales Support in Renton, WA

Hardwoods Specialty Products is looking for an Operations & Sales Support to focus on integration between sales, warehouse and the smooth running of the day-to-day aspects of the business.

About Hardwoods

Hardwoods Specialty Products is the recognized premier distributor of decorative surfaces, high-grade hardwood lumber, sheet goods, and architectural-grade building products serving the residential and commercial construction markets. Operating 32 distribution centers strategically located across the United States and Canada, Hardwoods is uniquely positioned to provide our customers immediate access to a large, diverse product portfolio and our vendors a broad, significant channel to market.

We are part of a powerful group of companies with a network of over 85 distribution centers spanning North America. Our parent ADENTRA consists of five distinct brands; Hardwoods Specialty Products; Rugby Architectural Products; Frank Paxton Lumber Company; Novo Building Products and Mid Am Building Supply. Our brands work together as North America’s largest and most diverse supplier of specialty architectural building products, which are used to create beautiful spaces where we live, work and play. We have approximately 3100 employees across North America and growing as we are very active in the acquisition of complementary companies. Our North American Head Office is located in Langley BC, Canada.

Responsibilities

• Provide operational support to inside and outside sales staff
• Operations focused, specifically on inventory “ebb and flow”
• Respond promptly and professionally to customer inquiries, addressing their requests and resolving any concerns that may arise
• Accurately enter and organize orders from customers, ensuring all relevant information is captured
• Obtain quotes and make arrangements for various shipment types
• Monitor and track both inbound and outbound shipments, ensuring accurate and up to date information
• Maintain and organize digital shipping records and Proof of Delivery (POD) documents
• Initiate the invoicing process for customers, ensuring accuracy and timely submission
• Manage both standard off the shelf items, as well as one off and customized requests
• Daily transfers from the hub to satellite locations
• Answer phones as needed
• Continually advance self-knowledge of products
• Open to seeking assistance and guidance when needed
• Be capable and willing to “problem solve” – to chase information down, resolve trouble spots and communicate throughout the team as to problems and potential solutions
• Uploading POD’s, pick tickets, PO receipts, and remans to cloud
• Routing of delivery trucks (training will be provided)

Reporting Relationships

This role reports to the Branch Manager

Qualifications

• Excellent interpersonal and communication skills, both written and verbal across all levels of the organization.
• Accuracy and attention to detail
• Ability to multi-task – interruptions are the norm – not an occasional exception
• Prior experience in a building material related business would be a plus, but any similar experience dealing with a business of “scale” and many moving parts would be helpful.
• College degree preferred, but not required.
• Comfortable with math/numbers – addition, subtraction, multiplication, division, units of measure, conversions and spatial analysis
• Ability to work both independently and within a team
• Positive attitude while under fire – needs to like the sort of fast paced environment that our organization thrives on
• Driven
• Adaptable
• Exceptional time management skills and the ability to meet tight deadlines
• Quick learner, especially regarding computer systems

Work Environment

Typical office environment.

Please note, as part of our interview process, we ask candidates to participate in a series of assessments. These assessments are designed to help more fully understand the candidate’s attributes. Assessments take approximately 20 minutes and are administered online.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Renton, WA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Warehouse experience: 2 years (Preferred)

Work Location: In person